Brands

Americans Resoundingly Say ‘Nay’ to Ye

A large majority of U.S. consumers have a negative opinion of Kanye West and have no interest in buying his music or products following the rapper’s antisemitic comments, per a new Morning Consult survey

Kanye West, aka Ye, is seen on Oct. 28 in Los Angeles. Nearly 3 in 4 U.S. adults said they are not interested in streaming or buying West’s music, buying his clothing or attending his concerts in light of his recent behavior, according to Morning Consult data. (MEGA/GC Images)

Whether in the studio, on stage or hitting the presidential campaign trail, Ye, the rapper formerly known as Kanye West, has been a source of intense polarization in American culture for nearly two decades.

But after a series of antisemitic tirades led several major brands, including Adidas AG and Conde Nast Inc.’s Vogue, to cut ties with West last month, a new consensus opinion is forming — and it’s not a good one. 

According to a recent Morning Consult survey conducted shortly after the rapper’s antisemitic remarks, 60% of U.S adults hold an unfavorable opinion of West, up 10 percentage points from a survey conducted in December 2021.

The growing disdain extends beyond just general attitudes toward West — who reportedly wanted to name his 2018 album after Adolf Hitler — to create a toxic bubble around his businesses and brand. Half of U.S. adults indicated they would be less likely to purchase a product if West recommended it, up 16 points from a 2020 Morning Consult survey.

Meanwhile, only 17% of adults said they are interested in streaming West’s music, and even fewer said they’d purchase it. 

The Kanye West Brand Is in Shambles

Respondents were asked if they have a favorable or unfavorable opinion of Ye, formerly known as Kanye West*

*Ye’s former name, Kanye West, was included in each survey for familiarity purposes. Data among music fans and Kanye West fans not available in previous years.
Surveys conducted Feb. 13-15, 2020, Dec. 1-5, 2021, and Oct. 27-28, 2022, among representative samples of over 2,000 U.S. adults each, with unweighted margins of error ranging from +/-1 percentage point to 2 percentage points. Figures may not add up to 100% due to rounding.
The Kanye West Brand Is in Shambles

Respondents were asked if they have a favorable or unfavorable opinion of Ye, formerly known as Kanye West*

*Ye’s former name, Kanye West, was included in each survey for familiarity purposes. Data among music fans and Kanye West fans not available in previous years.
Surveys conducted Feb. 13-15, 2020, Dec. 1-5, 2021, and Oct. 27-28, 2022, among representative samples of over 2,000 U.S. adults each, with unweighted margins of error ranging from +/-1 percentage point to 2 percentage points. Figures may not add up to 100% due to rounding.
The Kanye West Brand Is in Shambles

Respondents were asked if Kanye West’s* recommendation would make them more or less likely to purchase a product or service

*Ye’s former name, Kanye West, was used in each survey for familiarity purposes. Data among music fans and Kanye West fans not available in previous years.
Surveys conducted Feb. 13-15, 2020, Dec. 1-5, 2021, and Oct. 27-28, 2022, among representative samples of over 2,000 U.S. adults each, with unweighted margins of error ranging from +/-1 percentage point to 2 percentage points. Figures may not add up to 100% due to rounding.
The Kanye West Brand Is in Shambles

Respondents were asked if Kanye West’s* recommendation would make them more or less likely to purchase a product or service

*Ye’s former name, Kanye West, was used in each survey for familiarity purposes. Data among music fans and Kanye West fans not available in previous years.
Surveys conducted Feb. 13-15, 2020, Dec. 1-5, 2021, and Oct. 27-28, 2022, among representative samples of over 2,000 U.S. adults each, with unweighted margins of error ranging from +/-1 percentage point to 2 percentage points. Figures may not add up to 100% due to rounding.

Millennials, baby boomers abandon Kanye West 

  • Both generational cohorts saw 12-point increases in their unfavorable opinion levels of West within the last year. 
  • Nearly two-thirds (63%) of the older group said an endorsement from West would make them less likely to purchase a product, up 30 points from 2020. 
  • Gen Z respondents’ negative feelings toward West on both fronts also increased, albeit in a more muted fashion.
  • Self-identified music fans held views much closer to those of the general population than did self-identified West fans, who reported significantly lower levels of unfavorability toward the rapper. About a quarter of adults (24%) identified as West fans, while 76% said they are not fans.
Americans Are Not Buying What Kanye West Is Selling

Respondents were asked if they are interested in doing the following, considering Kanye West’s most recent behavior:

Survey conducted Oct. 27-28, 2022, among a representative sample of 2,210 U.S. adults, with an unweighted margin of error of +/-2 percentage points. Figures may not add up to 100% due to rounding.

U.S. adults show little interest in Kanye West’s music, concerts

  • Nearly 3 in 4 U.S. adults said they are not interested in streaming or buying West’s music, buying his clothing or attending his concerts in light of his recent behavior. Most music fans also said they are not interested in these activities.
  • West’s album sales were down 23% through Oct. 20 compared with the prior week, while radio plays were down 13%, according to Luminate data. Some local stations have stopped including his music in their rotation entirely. Global sales declined by 17.5%, while streams decreased 2% during the same period, per the Luminate data. Spotify Technology SA, Apple Music and Amazon Music have not removed West’s music from their platforms, likely due to contractual obligations with record labels.
  • About half of West fans (51%) said they are interested in streaming his music, according to the survey, while 45% said they are interested in buying his music and 42% said they are interested in buying his clothing and attending his concerts.

Consumers expect brands to act decisively on hateful behavior

The survey also revealed that consumers care about the integrity of celebrity relationships with brands. 

When asked how a company should react if a celebrity it partners with does or says something hateful, nearly half (46%) of adults said that ending the partnership immediately and vowing to no longer work with the celebrity in the future is the appropriate response. Only 9% said companies should do nothing at all in such an instance. 

Swift, long-term action in response to social or cultural issues is clearly the new consumer expectation — and it’s a mindset that could likely deepen in the future. Virtually all of West’s professional ties to the mainstream music, entertainment and fashion industries have been severed, and now consumers have largely had it with the rapper as well.

Morning Consult could not reach West for comment.

The Oct. 27-28, 2022 survey was conducted among a representative sample of 2,210 U.S. adults, with an unweighted margin of error of plus or minus 2 percentage points.