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Backlash After United’s Pet Scandals Less Severe Than After Dragging Video

Airline's net favorability sank 28 points vs. 47-point drop after passenger dragged off plane in April 2017

To Win Streaming Music Wars, Spotify Has Potential Edge in Its Appeal to Young Adults

18-29 age group more likely to have Spotify account or choose service compared to general population in poll

Why the Public Overlooks and Undervalues Tech’s Power

Some experts say the tech industry is rapidly nearing a day of reckoning

Interest Down Ahead of NCAA Tournament, But Bracket Playing About Steady

Poll shows viewers' plans for how they intend to watch this year's games on both TV and online also changed

Healthier Choices, Not Disney Toys, More Likely to Get Parents to Buy Happy Meals

Poll shows parents more receptive to McDonald's menu changes emphasizing fewer calories, fat and sugar

Putting a Number on Hollywood’s Perceived Liberalism

One thing Trump and Clinton voters agree on: Hollywood is more liberal than the rest of the country

MoviePass Intrigues Consumers, But Company Faces Marketplace Challenges

39% of respondents in recent poll said they would likely purchase MoviePass' limited-time movie deal

Companies See Negative Responses to Cutting Business Ties With NRA

Poll shows unfavorable ratings rose for firms that severed ties with the NRA

How Adding Users Could Backfire for Snapchat

Snapchat's popularity increases among young adults, but wider audience appeal remains hazy

To Survive a Challenging Future, Shopping Malls Look to the Past

Experts say retail spaces are returning to their roots as community centers