Brands Brief: Saks Fifth Avenue, Lord & Taylor Experience Data Security Breach


Top Stories

  • Saks Fifth Avenue and Lord & Taylor are the latest companies to experience a security breach, with hackers claiming they have 5 million credit and debit card numbers. A spokesman for Hudson’s Bay Co., which owns the two department chains, confirmed the data breach and said while they have identified and contained the problem, they are unsure of how many accounts were exposed. (The Wall Street Journal)
  • Fox News host Laura Ingraham will be taking a week off from hosting her show “The Ingraham Angle,” a move that comes after several brands pulled their advertisements following Ingraham’s taunting of a Parkland shooting survivor. Hulu LLC, Nestlé S.A., TripAdvisor Inc. and Wayfair Inc. are among the companies withdrawing their advertising. (The New York Times)
  • President Donald Trump’s Twitter attack on Amazon.com Inc. continued into the weekend, with the commander-in-chief tweeting on Saturday that the United States Postal Service’s rates for Amazon are too low and that “This Post Office scam must stop. Amazon must pay real costs (and taxes) now.” A White House spokeswoman said last week that there are no current plans to regulate the e-commerce giant. (Reuters)

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New Report: How Americans React to Corporate Crises & Controversies

A new, in-depth report from Morning Consult and the Public Affairs Council examines how Americans are reacting to corporate crises and controversies in 2018.  The survey includes exclusive findings showing which crises are most likely to affect consumers’ perceptions and what companies should do when faced with a corporate scandal. Get access to the full report now.

Advertising

Laura Ingraham Takes a Week Off as Advertisers Drop Her Show
Jeffery C. Mays, The New York Times

The Fox News host Laura Ingraham announced on Friday that she was taking a week off following the decision of several companies to pull advertising from her show after she ridiculed a student survivor of the Parkland, Fla., school shooting.

Bayer AG Pulls Ads From Laura Ingraham’s Show
Avery Anapol, The Hill

Bayer AG announced Saturday that it has stopped advertising on Laura Ingraham’s Fox News show, and has no plans to do so in the future.

Facebook Plans Crackdown on Ad Targeting by Email Without Consent
Josh Constine, TechCrunch

Facebook  is scrambling to add safeguards against abuse of user data as it reels from backlash over the Cambridge Analytica scandal.

Media and Entertainment

‘Roseanne’ Revival Renewed at ABC
Michael O’Connell, The Hollywood Reporter

A second season of the revival, No. 11 overall, comes on the heels of record-breaking ratings and a warm reception from critics.

Its Back to the Wall, ESPN Is Trying Something It Never Has Before
Steven Zeitchik, The Washington Post

In its four decades on the air, ESPN has taken charge of many parts of a sports fan’s day, through primetime games, mid-day talk shows and even more relaxed after-midnight conversations.

Live Nation Rules Music Ticketing, Some Say with Threats
Ben Sisario and Graham Bowley, The New York Times

In 2010, when the Justice Department allowed the two most dominant companies in the live music business — Live Nation and Ticketmaster — to merge, many greeted the news with dread.

Social Media and Technology

Rules of Engagement: How Cities Are Courting Amazon’s New Headquarters
Laura Stevens et al., The Wall Street Journal

Don’t get too fancy. Head to edgier, trendier, neighborhoods. And definitely stay on time.

After Driving Streaming Music’s Rise, Spotify Aims to Cash In
Ben Sisario, The New York Times

Back in Spotify’s early days, when the company was just a dozen people in a small office in Stockholm, Daniel Ek, a co-founder, liked to compare it to Apple and Google.

UberRUSH is Shutting Down
Megan Rose Dickey, TechCrunch

Uber  is closing the doors on its on-demand package delivery service for merchants, RUSH, in New York City, San Francisco and Chicago, TechCrunch has learned. In an email to users, Uber said it plans to close RUSH operations June 30, 2018.

Snapchat Zings Facebook With April Fools’ Russian Bot Filter
Dade Hayes, Deadline Hollywood

Snapchat is roasting its longtime rival, Facebook, with a filter rolled out just in time for April Fools’ Day. The filter mocks Facebook’s connection with Russia’s use of the social network to spread false information and interfere with U.S. elections.

PR and Marketing

Saks, Lord & Taylor Hit With Data Breach
Robert McMillan and Suzanne Kapner, The Wall Street Journal

The Saks Fifth Avenue and Lord & Taylor department-store chains have suffered a security breach that has compromised shoppers’ personal and financial information.

Trump Attacks Amazon, Again, Over U.S. Postal Rates
Reuters Staff, Reuters

U.S. President Donald Trump launched his second attack in a week on Amazon.com Inc on Saturday, accusing the world’s biggest online retailer of getting unfairly cheap rates from the U.S. Postal Service and not paying enough tax.

Inside Nike, a Boys-Club Culture and Flawed HR
Sara Germano and Joann S. Lublin, The Wall Street Journal

Inside the Tiger Woods Center at Nike Inc. headquarters, hundreds of employees gathered on March 20 to hear a message from top executives: We need to change.

Hospitals Fear Competitive Threat From Potential Walmart-Humana Deal
Melanie Evans, The Wall Street Journal

Early-stage deal talks between Walmart Inc. and Humana Inc. are deepening anxiety in the hospital sector, which already has been grappling with sluggish growth and competition from cheaper health-care options.

Retailers Race Against Amazon to Automate Stores
Nick Wingfield et al., The New York Times

To see what it’s like inside stores where sensors and artificial intelligence have replaced cashiers, shoppers have to trek to Amazon Go, the internet retailer’s experimental convenience shop in downtown Seattle.

One Year Into Starbucks’ Top Job, CEO Kevin Johnson Still Has a Lot to Prove
Sarah Whitten, CNBC

Stepping into the chief executive position in any company can be daunting. Even more so, when the role was once filled by a leader who earned his reputation by building a brand as big as Starbucks.

CEO Switch At Kinetic North America
Steve McClellan, MediaPost

Kinetic North America has promoted two of its senior managers, Michael Lieberman and Cedric Bernard to Co-CEO. They replace David Krupp, who has been with the agency for 12 years, the last five as CEO. He is leaving at the end of March.

Opinions, Editorials, Perspectives and Research

How Apple, Amazon, Pandora and More Are Trying to Gain on Spotify
Anne Steele, The Wall Street Journal

Spotify Technology SA, the Swedish company set to go public next week, is the global leader in music streaming, but several competitors are working to differentiate their service to win over artists and listeners.

How Facebook Blew It
Alex Pasternack and Joel Winston, Fast Company

In early 2014, a couple years before a bizarre election season marred by waves of false stories and cyberattacks and foreign disinformation campaigns, thousands of Americans were asked to take a quiz.

Here’s Why It Matters That The Fast-food Industry Could Finally Get Its First Union
Melissa Locker, Fast Company

Fast-food chain Burgerville has earned die-hard fans in the Pacific Northwest by serving up local, seasonal fast food (think Tillamook Cheddar cheeseburgers, Walla Walla onion rings, and huckleberry milkshakes).

What’s Not to Love About Trader Joe’s?
Megan McArdle, The Washington Post

Long before a Trader Joe’s rolls into a neighborhood, people are talking about it. Pining for it, really.

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