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Retail & E-Commerce

Monthly Trend Tracker

Smart Tracker

Smart Cart: Enjoyment of Online Shopping Has Dwindled

Covid-19 & Retail

Return to Normal

Tracking the Return to Normal: Consumer Comfort

Updates monthly

Return to Normal

What Our Return to Normal Looks Like After Two Years of the Pandemic

Analysis

Featured

Back to School

Back-to-School Shopping Report 2022

Inflation’s grip on the economy is apparent in parents’ back-to-school shopping plans

Analyst report

Back to School

Back-to-School Shoppers Are Ready to Head to Stores

Analysis

Recent

Trust

Report Series: Most Trusted Brands 2022

Analyst report

Trust

How CVS Pharmacy and Walgreens Retained High Consumer Trust in 2022

Analysis

Back to School

Inflation Drives Up Spending, Anxiety for Retail’s Busy Back-to-School Shopping Season

Analysis

ESG/CSR

The 6 Consumer Profiles Retailers That Take ESG Stances Need to Keep in Mind

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In-Store Shopping

Consumer Comfort With In-Store Shopping Is Back

Analysis
Physical Stores Are Still King: Diving Into the Demographics of In-Store Enjoyment

Analysis
Discount and Off-Price Retailers Are Driving Rural Retail Growth

Analysis

E-Commerce

Mobile Payment Users Are Ready to Embrace Frictionless Retail Payments

Analysis
Retailers Feel Pressure to Speed Up Deliveries, but It Isn’t Coming From Consumers

Analysis
Return Drop-Off Points Are a Win-Win for Retailers and Consumers

Analysis

Resale

Understanding the Resale Economy’s Challenges and Opportunities

Analysis
Resale Apps Paving the Way: Looking Into eBay’s and Poshmark’s Differentiators

Analysis
What Retailers Need to Know About Resale’s Buyers and Sellers

Analysis

Keep reading

Back to School

Previewing Back-to-School Shopping This Year and the Influence of Economic Uncertainty

May 19, 2022
Return to Normal

The State of Retail & E-Commerce: Q1 2022 Report

February 25, 2022
Race in America

Checking In on Retailers Participating in the Fifteen Percent Pledge

February 18, 2022
Metaverse

Is the Public Ready for the Innovations Coming Out of the 2022 Consumer Electronics Show?

January 5, 2022
Holiday Trends

Expect the Same In-Store Holiday Rush, Even Amid Omicron

December 10, 2021
Return to Normal

Unpacking Omicron’s Muted Effect on Consumer Comfort Levels

December 8, 2021

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