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Retail & E-Commerce

Monthly Trend Tracker

Smart Tracker

Smart Cart: Tracking Trends in the Retail Industry

Covid-19 & Retail

Return to Normal

How the Public's Comfort With a Range of Activities Has Shifted Since the Pandemic Began

Updates monthly

Return to Normal

What Our Return to Normal Looks Like After Two Years of the Pandemic

Analysis

Featured

Back to School

Inflation Drives Up Spending, Anxiety for Retail’s Busy Back-to-School Shopping Season

Amid inflation, parents’ stress about shopping for the upcoming school year has risen 7 percentage points in the last two weeks

Analysis

Trust

How CVS Pharmacy and Walgreens Retained High Consumer Trust in 2022

Analysis

Recent

Trust

Report Series: Most Trusted Brands 2022

Analyst report

Trust

Ranking: Most Trusted Brands 2022

Brand ranking

ESG/CSR

The 6 Consumer Profiles Retailers That Take ESG Stances Need to Keep in Mind

Analysis

Back to School

Parents Plan for Higher Back-to-School Spending in 2022

Analysis

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In-Store Shopping

Consumer Comfort With In-Store Shopping Is Back

Analysis
Physical Stores Are Still King: Diving Into the Demographics of In-Store Enjoyment

Analysis
Discount and Off-Price Retailers Are Driving Rural Retail Growth

Analysis

E-Commerce

Mobile Payment Users Are Ready to Embrace Frictionless Retail Payments

Analysis
Retailers Feel Pressure to Speed Up Deliveries, but It Isn’t Coming From Consumers

Analysis
Return Drop-Off Points Are a Win-Win for Retailers and Consumers

Analysis

Resale

Understanding the Resale Economy’s Challenges and Opportunities

Analysis
Resale Apps Paving the Way: Looking Into eBay’s and Poshmark’s Differentiators

Analysis
What Retailers Need to Know About Resale’s Buyers and Sellers

Analysis

Keep reading

The State of Retail & E-Commerce: Q1 2022 Report

February 25, 2022
Checking In on Retailers Participating in the Fifteen Percent Pledge

February 18, 2022
Is the Public Ready for the Innovations Coming Out of the 2022 Consumer Electronics Show?

January 5, 2022
Expect the Same In-Store Holiday Rush, Even Amid Omicron

December 10, 2021
Unpacking Omicron’s Muted Effect on Consumer Comfort Levels

December 8, 2021
Millennial Parents’ Ongoing Safety Fears Will Limit Holiday Activities as Omicron Variant Looms

December 3, 2021

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