2026 Holiday Season Retail Trends
A new Morning Consult survey offers a pulse check on the consumer mood as we enter the 2026 holiday shopping season, covering financial pressures, holiday budgets, AI usage, BNPL, and shopping experience preferences.
Key Takeaways
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Rising prices are prompting cutbacks. Nearly three-quarters of adults (74%) say prices are higher than three months ago, and 86% have cut back on at least one category because of rising prices. Restaurants and takeout lead those cutbacks, followed by clothing and groceries.
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More Americans plan to reduce holiday spending than increase it. Some 38% expect to spend less than last year, compared with 16% who plan to spend more and 37% who expect to spend about the same. Baby Boomers are especially likely to cut back: 45% plan to spend less.
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AI shopping assistance is starting to be adopted widely, but most consumers remain in the loop. Just over half of adults (53%) have used an AI assistant to search for products, compare prices or make purchases. Comfort with letting AI purchase automatically reaches no higher than 31% across the categories tested, and only 25% would feel comfortable sharing payment details.
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Nearly a third plan to use buy now, pay later for holiday gifts. That share rises from 31% overall to 46% among Gen Z and 43% among millennials. Repayment is a concern for many: 51% of current, planned or past users worry about paying back a purchase on time.
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Most consumers object to return fees, and younger shoppers frequently buy with returns in mind. Three-quarters say return fees are unreasonable. Half of Gen Z adults often order multiple sizes, colors or versions with plans to return some, compared with 7% of Baby Boomers.